Payments & Security

Order of products and consumer protection

Making an order through the e-shop signifies that you enter into a distance selling agreement, which is governed by the legal frame of Law 2251/1994, as modified.
You need to fill in the special form with the necessary data in order to enter into the sales agreement.

Ways of payment

There are three alternative methods of payment for purchasing products from our online store:

  • By credit or debit card: Payments via Viva Payments.
    Accepted cards: Visa, Mastercard, American Express.
  • PayPal
  • Bank Transfer (Eurobank)
  • Cash on delivery: Payoff is done simultaneously with the receipt.

Security

We take the importance of security in electronic transactions very seriously. We have taken all the necessary measures to ensure the payment services are delivered with the highest security.

Ensuring Data Transfer Security

To ensure data transfer security the encryption protocol EV SSL-128bit is used. The system is implemented in cooperation with the company Thawte, which specializes in security transactions.

Cryptography

From the beginning to the conclusion of your on-line session, all information and personal data is encrypted using 128-bit Secure Socket Layer (SSL) encryption. Every time you make a payment with Viva, all communication between your computer and Viva systems is encrypted using the 128 bit EV key from Thawte (the most recognized company in issuing cryptographic keys for banking services). This means that each time you send information to the system, your browser encrypts the key using the first 128 bits and then transmits the encrypted data to the system. The Viva system first decrypts the information obtained using the same key (assigned as soon as the connection is initiated with the service) and processes it. The Viva systems transmit data using the same encryption process.

Transaction Privacy

Viva Payment Services is a payment institution licensed by the Bank of Greece. The same basic principles that apply to traditional banking also apply to Viva. All information supplied by the card holder to Viva is confidential.

Regarding the PCI-DSS certification, our company and Viva have taken all necessary steps deemed necessary in the context of the services provided.